Refund policy

We don’t do returns or refunds after 24 hours. Why? Because we’re a small-batch operation, and every piece is made with real care by real people who get paid real wages. We’re not Amazon. We’re better. ❤️

If something arrives damaged or clearly wrong, we’ll fix it — but you’ve got to let us know fast and provide proof. Cool? Cool.

The Legal

1. ALL SALES FINAL AFTER 24 HOURS

Once you place an order, you have 24 hours to cancel or make changes. After that, the sale is locked in and final — no refunds, no exchanges, no exceptions.

This policy exists because we start working on your order almost immediately. Materials are sourced, garments are prepped, and our team begins production. Once this process starts, there’s no undoing it.

Why? Because:

We’re a small team, not a faceless warehouse.
We believe in paying our employees fair wages and providing full-time benefits.
We do not overproduce or hold excess inventory waste.

If you ordered it, and more than 24 hours has passed — it's yours.

2. QUALITY CONTROL GUARANTEED

Every product is inspected by hand before it ships. We're not kidding — nothing leaves our studio without passing a strict multi-point quality control check. If it ships out, we’ve already confirmed:

Print quality is on point
Garment is Brand New, Clean, and Undamaged
Sizing, Placement, and Color meet our standards

That means: if something goes wrong after it leaves us, it's not on us. We do our part — the rest is up to the postal gods.

3. GARMENT-DYED MEANS EVERY PIECE IS UNIQUE

If you ordered a garment-dyed item, slight to minimal color variations are normal and expected. That’s how you know it’s the real deal. These aren’t mass-produced blanks — they’re piece-dyed, which makes each one unique. Variations are not defects. They're part of the charm.

4. DAMAGED OR DEFECTIVE ITEMS

If something arrives damaged or truly not as described, we want to make it right — we’re not monsters.

To report an issue, contact us within 7 days of delivery using the form on our Contact Page. You must include:

Your order number
Clear photos of the item and packaging
A description of the problem

We’ll review and respond. If we determine it's our fault, we’ll take care of it. If it’s outside that 7-day window or the issue isn’t covered (see below), we may not be able to assist.

We do not accept returns or refunds for:

Buyer’s remorse
Color variation from garment-dyeing
Shipping delays
Incorrect address provided at checkout
Items damaged after delivery (i.e. by you, your dog, or your laundry)

5. SHIPPING LIABILITY

We ship via USPS Priority Mail and sometimes FedEx for U.S. orders. Once your order is scanned by the carrier, we are no longer responsible for the package. If your package is lost, delayed, or damaged in transit, please contact the shipping provider directly.

We’ll help you as much as we can — but we don’t control trucks, planes, or weather.

6. WE LOVE YOU, BUT READ THE POLICY

By completing a purchase on our site, you agree to all terms in this Return & Refund Policy. Please don’t check out unless you’re 100% down with everything written above.

If you have questions or believe you received a damaged or incorrect item, reach out via our Contact Page. We’re here to help — as long as you’re not asking us to bend the rules you already agreed to.